Frequently Asked Questions:
How long will my order take to arrive?
Can I track my delivery?
Most deliveries will need to be signed for.
Can I change the delivery address once the parcel has been sent?
You will receive an email when you place your order and another one when it's despatched.
Most deliveries will need to be signed for - we are happy to send to a work or alternative address - you can manage your address book at checkout when placing your order or anytime for subsequent orders from 'My Account' (link top right of every page)
All goods are subject to availability. In the event that we are unable to supply your goods within thirty days, we will inform you by the end of the next working day. Outstanding orders / items can be cancelled at any time prior to despatch. In the event of any goods delivered by us being damaged in transit, deficient of items shown on the delivery note or failing to match the items ordered by you, then such details must be notified by you to us within seven working days of receipt. If we receive no such notification the customer will be deemed to have accepted the items as satisfactory.
We cannot be held liable for any consequential loss caused by late delivery or failure to deliver by the company's appointed carrier.